(A much needed, super-duper long, rant). You’ve been warned.)
Unfortunate. That’s the word that comes to mind when I think of my current job-status. Almsot six months into both an internship and a part-time job, and I’m stressed, annoyed, & just an inch away from insanity.
First, let’s start with my retail job. Currently, I’m labeled as a part-timer, working a constant 32-36 hours a week. I know what you’re thinking: Isn’t that considered full-time? Why, yes, yes it is.
After six weeks of working full-time hours, I talked to my GM about becoming full time. His response:
There’s definetly been talk of making you full time. Unfortunately, it wouldn’t be able to be as an STA (sales transaction assistant/”glorified” cashier). You would have to move to the sales floor IF/WHEN a position opens up.
Oh. Okay. So rather than getting benefits: insurance, 401k, paid vacation, etc, I have to WAIT to get a full-time job, IF AND ONLY IF, a position opens up that I have to INTERVIEW for.
Which, speaking of interviews, I unfortunately did not get the supervisor position solely on my lack of experience. My creativity, education, interview, friendlyness put me at the top, but I lost to someone who had experience in the department. I suppose I can’t be too upset about it, but I am. I’m upset that I go to work every day with a smile on my face, and deal with ignorant, ungrateful pigs, some like to call “humans.” I’m upset that I go above-and-beyond for my job. I’m even more upset that I DO get noticed for it– but in the end, it’s nothing.
I’ll explain going above-and-beyond. Here’s a little backstory. At my job, we’re required to sell protection plans for eligible products. Each department as a different goal, but at the registers, the goal is a 13 percent. This basically means, you’re attaching a protection plan on 1-2 televisions, phones, mp3 players etc, that go through your checkout lane.
Now, this is very, very hard. When you’re selling a large TV to a customer, you spend at least a half an hour with them. You find out their needs, their wants, their budget.
Oh, this XBOX is for your 13 year old son? Does he like to play first person shooter games? You don’t know what that is? Hmm, have you heard of Halo or Call of Duty? Does he play games like that? Oh, he does? I will ESPECIALLY reccomend getting him a protection plan on the XBOX in case X, Y, Z.
Spending more than 20 minutes with a person means their is an opportunity to gain their trust. You can avoid seeming like a pushy-salesmen if you play the situation correctly.
Up front, you have thirty seconds to hit 3 important things, every single time.
Are you a member with us? Would you like to sign up?
We offer a protection plan on this product…
This purchase qualifies for free financing with our credit card…
You get the picture. Up front, most people are so annoyed with our bombarding questions, they swipe their card before we can even press “total”.
I digress, back to this 13 percent… the goal for the month is to get a 13 percent. Unfortunately, no STA has been able to get up that high since even before I started working. Sometimes, we have good-days where we reach a 15 or 18, but other days when you hit a 6, or a 7, it always seems to leave you at a 10 percent.
My current percentage is 11.97, with a week left for our “retail month.” So close. So painfully close. It drives me crazy that I care. That I text my supervisors to text me the numbers when I have a day-off. I shouldn’t care when I’m working part-time and it isn’t my career path.
Anyway, above and beyond. The reason that number is higher than usual is because I did an experiment after an accident.
Last Sunday, I had the worst possible hairday ever. My bangs were flopping up every which way, that it looked like a mohawk. After wetting them, hairspraying them down, and trying to straighten and blowdry them correctly, I admitted defeat and reached for a sequin headband (from a Flapper girl costume) and proceeded to wear it Indian style.
That day, my total was a 30 percent. What?
The next two days, sans-headband, I was at a 5 then 8.
So, on Wednesday, I wore the headband again, and found myself pulling a 21 percent. Okay. So Thursday, I wore a small top hat, which made customers laugh, and smile, and pulled me in with a 15 percent.
When my managers inquired about my recent fashion changes, I explained to them, and they were all so confused.
In the X amount of years I’ve been here, I’ve never seen a sales associate take so much interest in their job. Keep up the good work.
Thanks. F U, too.
So enough about my retail job that actually pays. Let’s talk about my internship.
When I first started in November, it was slightly difficult to keep up with a full-time job and creative work. Creating creative tweets 3 times a day 5 days a week, and 1 fb post 3 days a week, seemed so easy, but I literally found myself investing 2 hours a day searching for interesting content & then presenting it in a more appealing way.
Fast forward to today, and I’m being given more responsibilities: now I get to write a radio news-story every two weeks, peer-edit new content every two weeks, as well as increase followers to 1,000+ by the end of May.
So okay, it seemed bad, but do-able. Until the head-writer for the organization had her mother fall ill and is being forced to take care of her. Suddenly, her roles become mine, and guess what? I’m not getting paid for it.
I wonder if inadequet sleep and nights (including weekends) spent home to do work will be worth it in the long run. I wonder if working hard for a small organization, or for a retail business where politics clearly matter, will pay off in the long run.
I envision quitting every day. The sweet, sweet, day where my manager will say, “hey! a supervisor positioned just opened up? Want to interview? We think you’d be a great fit maybe..” and I can say, “oh, you didn’t hear? I just put in my two weeks. I’ll be creating advertisements for this company at corporate.”
Or, the alternative response:
“Oh, you didn’t hear? I just put in my two weeks. I just sold a feature movie about how awful retail is, and now I’m moving to Hollywood.”
My feared response & outcome: “Oh, yeah sure. Sounds great.” Followed by a few weeks later when they say, “Yeah, sorry. We found someone with more experience.”
It’s a hard life for a dreamer. And even harder for a hard-worker who’s just trying to get her one big break.
Seriously, I just need someone to take a chance on me. :[
So, the search continues..